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The Glass Cliff

They hand you the wheel once the car is already in the ditch, then ask why you didn't prevent the crash.

The opportunity arrives when no one else wants it. The failing team, the doomed launch, the org nobody's been able to fix. You're trusted with it precisely because it's already underwater, and the trust feels like recognition. It isn't, entirely. Research has a name for this: women and people of color are disproportionately handed leadership roles during crises, when the risk of failure is highest and the runway is shortest. If you turn it around, the system quietly takes the credit. If you don't, the fall is yours, and it confirms the story they were half-telling already.

The trap is that saying yes feels like the only way up, and often it is the only door open to you. So the move isn't always to refuse. It's to take the cliff with your eyes open and your terms in writing.

What it looks like

  • You're offered the troubled team, the legacy system, the account that's about to churn. The healthy, well-resourced projects keep going to someone else.
  • The role comes with the title but not the budget, the headcount, or the authority that the last person had when things were fine.
  • Nobody names how bad it actually is during the pitch. You find the real numbers in week three.
  • When it goes sideways despite your work, the post-mortem is about your leadership, not about the year of decay you inherited.

What to do about it

  • Get the starting line on the record. Before you accept, write down the current state in plain numbers and send it to the person hiring you. "Here's what I'm inheriting: X churn, Y morale, Z tech debt. Here's what I think is recoverable in six months." Now the baseline is documented and the rescue is measured from the ditch, not from zero.
  • Negotiate the resources, not just the title. A turnaround without budget or authority isn't a promotion, it's a liability with your name on it. Name what you need to actually succeed and treat the answer as information about whether they want you to.
  • Define what winning means up front. "If I stabilize churn and rebuild the team, that's a win even if revenue is flat this year" is a sentence you want agreed to in writing before, not litigated after.
  • Know your floor. Decide in advance what failure-that-isn't-your-fault looks like, and what you'll do if they try to pin it on you anyway. A cliff you chose with a plan is survivable. A cliff you backed onto blind is the one that ends careers.

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