Digital services for local businesses
Your online presence should work as hard as you do. I help small businesses in Campbell, Willow Glen, and the South Bay show up online the way they show up in person – professional, current, and easy to find.
I've run the front desk at boutique inns, worked the greenhouse floor at a nursery, and built digital tools used by 5,000+ hotels globally. I know what small business operations look like – and I know what good digital presence looks like. I bridge the two.
Start with a free Digital Health Check
A 30-60 minute audit of your online presence. You get a one-page scored report showing what's working, what's not, and what to fix first. No pitch, no obligation.
Get your free auditWhat the Digital Health Check covers
Each category is scored green, yellow, or red with plain-language explanations and prioritized next steps.
If you want help fixing what the audit finds
Three tiers, plain pricing. No contracts longer than 3 months. No setup fees.
Digital Glow-Up
$500 – $1,500 one-timeA focused sprint to fix the biggest gaps in your online presence. Pick what matters most and get it done.
- ✓Website refresh (modern, mobile-friendly, fast)
- ✓Google Business Profile optimization
- ✓Social media audit and profile cleanup
- ✓Local SEO basics (show up in neighborhood searches)
- ✓Staff/team page that builds visitor trust
- ✓Photo and content refresh
Always On
$300 – $800 /monthOngoing management so your online presence stays current without eating your week.
- ✓Weekly website updates (hours, events, seasonal content)
- ✓Email marketing setup and campaigns (2-4/month)
- ✓Review monitoring and response management
- ✓Social media content (2-4 posts/week)
- ✓Monthly analytics report
- ✓Google Business Profile maintenance
Smart Shop
$800 – $2,000 /monthEverything in Always On, plus tools that make your business run smarter.
- ✓E-commerce setup or optimization
- ✓Custom AI assistant for your website
- ✓Customer behavior insights and analytics
- ✓Seasonal campaign planning and execution
- ✓Staff training on your digital tools
- ✓Competitive monitoring
Why me
I'm not an agency. I'm one person who has done this work on both sides.
| What you need | Where I learned it |
|---|---|
| Understanding your daily operations | Ran front desk and marketing at two boutique inns |
| Digital tools that actually get used | Built software adopted by 5,003 hotels globally |
| Review and reputation management | Managed TripAdvisor, Yelp, The Knot, WeddingWire |
| Customer support systems | Built agent tools at Zendesk |
| Event and community marketing | Organized events, Chamber of Commerce representative |
| Clear communication, no jargon | Theatre degree – trained to connect with people |
How it works
Book a Digital Health Check
Free, 30-60 minutes. I look at your online presence and give you an honest report.
Review the report
It stands on its own. If you want to stop here, no hard feelings.
Pick a tier
If you want help fixing what the audit found, we scope the work together and I quote it.
Get your free Digital Health Check
Email me your business name and website. I'll send back a scored report within 48 hours.
kate@k8mak.comLooking for product consulting instead?
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