AI Product Leadership Portfolio

Led product for Artium's AI Practice, creating Skillet, a 340+ skill AI agent system powering reusable consulting workflows. Also led product on Helia, a clinical trial startup simulator for Fortrea, a $2.7B CRO.

340+ reusable AI skills in production. Clinical trial simulator shipped for Fortrea. Established repeatable methodology for AI-assisted product development across consulting engagements.

Fractional Head of Product for FLUXX, a clinician-led menopause education platform. Delivered MVP in under six months with AI-driven phase scoring, trauma-aware UX, and a sustainable team operating model.

MVP live in under 6 months. 120 active users, 47% engagement rate, 800+ quiz completions, 38% reduction in quiz abandonment. Built a 20-member Clinician Advisory Board and validated AI recommendations against real clinical panels.

Served as Fractional Director of Product to lead Sperity Health from vaporware to a functioning, HIPAA-compliant MVP. Built the roadmap, treatment logic, product team, and app experience for members to understand diagnostics, track progress, and access elite care.

Took the product from vaporware to a functioning, HIPAA-compliant MVP with 18 early users. Built 5 member personas, service blueprints, and onboarding journey maps. Established repeatable delivery rituals that replaced founder-driven decisions.

Improved delivery speed and team clarity by redefining rituals, coaching, and product operations across Kaiser IT.

One portfolio cut delivery cycle time by 12 weeks via value stream mapping. Coached 70+ teams across 9 portfolios. Empowered 300+ product org members to align roadmaps, roles, and rituals. Rated 'Excellent' by leadership -- called 'a visionary and a person of action.'

As the Product Lead for the US Space Force’s Capability Delivery Division, I helped transform a stalled, fractured development org into a functioning delivery engine. I rebuilt the backlog, clarified the roadmap, shaped the rituals, and helped engineering teams move from chaos to confidence - without burning out.

Reduced MVP cycle time from 6 months to 2 weeks (92% faster delivery). Cleared Operational Acceptance bottleneck for the first app to reach production. Restored trust across engineering, security, and leadership.

Created a product playbook and onboarding guide to scale agile practice across Kaiser product teams.

Reached ~20,000 KP IT staff. 1,150+ learning event attendees. Coached 70+ teams across 9 portfolios. Board recognized the work as a 2023 transformation milestone.

Built MVP for secure airspace coordination and mission planning within the Kessel Run software factory.

Cut airspace creation time from 40 minutes to 3 minutes. Reduced incomplete requests through structured validation. Shipped MVP that fed downstream mission planning apps used in theater.

Enabled complex support flows in Zendesk by implementing custom object structures and workflows.

240-customer beta, 55 enterprise accounts ($20M ARR) migrated with low friction. After the tech debt refactor, new features shipped in less than half the time. Managed 18 engineers across 3 teams.

Launched timeline tools in Zendesk to give agents full visibility across complex user journeys.

Launched regulated CBT app MVP with evidence-backed design, tracking, and patient onboarding.

Led research and platform strategy to help Carina expand into Medicaid-covered respite care, supporting caregivers in finding temporary relief through clear, equitable workflows.

Led product discovery, agency developer interviews, pricing strategy, and UX redesigns that improved Gatsby Cloud onboarding, clarified plan limits, enabled agency workflows, and reduced friction across key growth surfaces. Delivered rapid product improvements across templates, billing, site transfer, and workspace management.

“Reframed B Lab’s SDG Action Manager and B Corp certification strategy with outcome-based roadmapping, stakeholder alignment, and user-centered product direction.”

“Shifted B Lab from feature-driven to outcome-driven product thinking. Delivered organizational alignment, a clear product vision, and a roadmap tied to user outcomes across certification and SDG programs.”

Defined modular add-on architecture and MVP for WeWork’s member services marketplace.

Modernized pricing logic at scale to support dynamic events, localization, and partner growth.

Shipped installment feature for major US retailer; integrated into card servicing platform.

Redesigned vendor onboarding experience—centralized tools for sourcing and compliance teams.

Streamlined mortgage servicing tools to improve CX, agent efficiency, and task routing.

Led design sprint for donation MVP to streamline food rescue logistics for local nonprofits.

Designed CRM tooling for front desk teams to personalize guest arrival and improve loyalty.

Redesigned the self-serve marketing platform for franchise managers to run targeted promotions. Designed for scale, flexibility, and clarity.

Redesigned PlanningPoker to improve agile team workflows and estimation clarity.

Built new flow for private car buyers to negotiate with sellers inside AutoTrader’s platform.