Offload, by Kate Makrigiannis
Hand over the digital chores.
A premium digital concierge for Bay Area households and executives. One trusted operator, running your inbox, photos, finances, and job search.
Virtual everywhere, in-person within 25 miles of Campbell. Built for people who have tried a DIY system and quit.
Who Offload is for
Three different situations, one operator. Each gets a tailored scope, pricing, and weekly update cadence.
Executor, widowed, divorced, estate work
For families in transition
When a partner dies, a marriage ends, or you are responsible for closing out someone else’s digital life, the operational work is overwhelming. Estate attorneys handle the legal authority. Software tools give you a checklist. Offload is the one trusted operator who actually does the work.
Lead product
The Reset
$8,500 flat, 30-day intensive
20+ years of digital chaos, finally handled
For retirees and their adult children
Decades of accumulated photos, accounts, subscriptions, and financial paper. Adult kids who want to help from another city but cannot. Offload runs the cleanup and stands up a system you can actually maintain, with a weekly written update to whichever family member is paying.
Lead product
Photo Audit + Bill Setup
from $1,200
Inbox + active job search, run discreetly
For Bay Area executives
You have 50,000+ unread, kids’ school admin owning your evenings, and a recruiter call worth taking. Offshore VAs cannot be trusted with your personal mailbox. Career coaches will not draft and send the applications. Offload runs both, US-based, Bay-Area-fluent, with a no-public-mention contract clause.
Lead product
Executive Reset
$24,000/yr bundled
How Offload works
Four principles every engagement runs on. Non-negotiable.
One trusted operator
Email, photos, finances, and job applications run by the same person. Not four contractors who never talk to each other.
Never take a password
Screen-share for sessions; one-time Bitwarden Send links only when unavoidable. No credential storage, ever.
Document everything
Session recordings, written approvals, weekly Friday status notes to whoever in your family is helping you pay. You see the work happen.
Refer out before scope-creep
If your need is legal, therapy, IT security, or tax, Offload names it and refers. The scope is digital-life ops, not a catch-all.
Why Offload exists
Most digital-organizing services are run by physical organizers who tacked on “and digital”: they sell janitorial work, hourly. Most virtual-assistant services are offshore and transactional. Most daily money managers do not touch your tech life. Most executive-level concierges only serve one person.
There is a clear gap for a systematizer-operator: someone with the consulting chops to design a maintainable digital life, who is also willing to do the hands-on cleanup and ongoing operation. That is the Offload position.
Built by Kate Makrigiannis: 14 years in product, OpenAI Technical Practitioner certified, a public history of building personal-OS tooling, and a pre-existing high-trust personal brand. The unfair advantage is the operator.
Tell me what is on your plate
30 minutes, no sales pitch. If I cannot help, I will tell you who can.