Use this when the team needs to go from problem to tested prototype in a compressed timeframe. Produces a facilitation plan for a design sprint (1-5 days depending on scope) with exercises, templates, and decision frameworks for each phase. Based on the GV design sprint methodology, adapted for modern product teams.
Framework attribution: Built on the GV design sprint (Jake Knapp). Kate runs sprints inside the Agile UCD discovery/framing arc she coached at Pivotal Labs; see knowledge/agile-ucd-reference.md.
Related skills: Use
/facilitation-guidefor general facilitation techniques. Generate prototypes with/artium-prototypeor/client-prototype. Analyze test results with/usability-findings.
Process
Step 1: Gather inputs
Ask the user to provide:
- Sprint challenge -- what problem are you trying to solve? What's the big question?
- Duration -- full 5-day sprint, compressed 3-day, or 1-day "lite" version?
- Participants -- who's in the room? (Roles, count, decision-maker identified?)
- Target user -- who will test the prototype? (Persona or segment)
- Constraints -- technical, business, or timeline constraints the team must respect
- Existing research -- any prior interviews, analytics, or insights to inform the sprint
- Logistics -- in-person or remote? What tools does the team use? (Miro, FigJam, physical supplies)
Step 2: Generate the sprint plan
Based on duration, produce a detailed facilitation plan:
5-day sprint plan
## Design Sprint Plan -- {{challenge name}}
### Sprint question
(The specific question this sprint will answer)
### Day 1: Understand & Define
**Goal:** Align on the problem and pick a target.
| Time | Exercise | Purpose | Facilitator notes |
|------|----------|---------|------------------|
| 9:00 | Sprint overview & rules | Set expectations | No devices, no HiPPO, vote not debate |
| 9:30 | Lightning talks (15 min each) | Share what we know | Business, tech, user, data perspectives |
| 10:30 | How Might We notes | Capture opportunities | Write HMWs on stickies during talks |
| 11:00 | HMW clustering & voting | Prioritize opportunities | Dot vote, top themes go on map |
| 11:30 | Journey map (current state) | Shared understanding of user flow | Rough, not polished |
| 1:00 | Sprint target selection | Pick the target moment | Decision-maker picks, team commits |
| 2:00 | Expert interviews (if applicable) | Fill knowledge gaps | 15-20 min each |
### Day 2: Sketch
**Goal:** Generate diverse solutions individually.
| Time | Exercise | Purpose | Facilitator notes |
|------|----------|---------|------------------|
| 9:00 | Lightning demos | Inspiration from existing solutions | 3-min demos of comparable products |
| 10:00 | Sketch warm-up: Crazy 8s | Rapid ideation (8 ideas in 8 minutes) | Quantity over quality |
| 10:30 | Solution sketch (detailed) | Each person's best idea, fully rendered | 3-panel storyboard, work alone |
| 1:00 | Continued sketching | Refine solution sketches | Anonymous -- no names on sketches |
### Day 3: Decide
**Goal:** Choose which solution to prototype.
| Time | Exercise | Purpose | Facilitator notes |
|------|----------|---------|------------------|
| 9:00 | Art museum | Silent review of all sketches | Sticky dot questions and highlights |
| 9:30 | Speed critique | 3 min per sketch, facilitator narrates | Sketch author stays silent |
| 10:30 | Straw poll | Everyone votes for favorites | Dot voting, no discussion yet |
| 11:00 | Supervote | Decision-maker picks the winner(s) | Can combine elements from multiple sketches |
| 11:30 | Storyboard | Map the prototype flow screen by screen | 10-15 frames covering the test scenario |
### Day 4: Prototype
**Goal:** Build a realistic-enough prototype to test.
| Time | Exercise | Purpose | Facilitator notes |
|------|----------|---------|------------------|
| 9:00 | Assign roles | Divide work | Makers, writers, asset collectors, stitcher |
| 9:30 | Build | Create prototype screens | Figma, Keynote, HTML -- whatever's fastest |
| 3:00 | Stitch & review | Assemble screens into clickable flow | Test internally, fix gaps |
| 4:00 | Write test script | Prepare interview guide for Day 5 | Tasks, not questions |
### Day 5: Test
**Goal:** Watch 5 users interact with the prototype.
| Time | Exercise | Purpose | Facilitator notes |
|------|----------|---------|------------------|
| 9:00-12:00 | User interviews (5 sessions, 45 min each) | Test the prototype | Interviewer + note-takers in a watch room |
| 1:00 | Debrief | Capture patterns | Each person lists top 3 observations |
| 2:00 | Pattern mapping | Cluster observations by screen/task | Green (worked), red (failed), yellow (unclear) |
| 3:00 | Decision time | What did we learn? What's next? | Go / iterate / pivot |
3-day compressed plan
(Combine Day 1 + 2 into one day, Day 3 morning + Day 4 into one day, Day 5 stays)
1-day lite plan
(Morning: problem + sketch, Afternoon: decide + quick prototype, Next day: test 3 users)
Step 3: Customize for context
Adjust the plan based on:
- Remote teams: Add Miro/FigJam board templates, adjust timing for screen fatigue (more breaks, shorter exercises)
- Existing research: Skip lightning talks if the team already has shared understanding; use the time for deeper sketching
- Technical constraints: Add a "feasibility check" exercise on Day 3 before the supervote
- Large groups (8+): Split into small groups for sketching, reconvene for voting
- AI-assisted sprint: Add AI where it has the least cultural friction and the highest payoff first: preparation (synthesizing prior research into the lightning talks) and post-sprint synthesis (clustering test observations on Day 5). Add AI to prototyping next (see Day 4). Save AI-assisted ideation for last, once the team trusts the tool, so it augments the sketches rather than replacing the thinking.
- AI-accelerated prototyping (Day 4): Turn solution sketches and storyboard frames into clickable mockups with an AI prototyping tool instead of hand-building every screen. This buys back hours on the tightest day and lets the team test higher fidelity. The storyboard is the spec, the AI renders it, the team fixes what feels wrong.
- Async pre/post-work: For distributed teams, move lightning talks and Day 1 research to async pre-reads, and run the Day 5 debrief as async observation logging that the team clusters together live. Reserve synchronous time for sketch critique, the supervote, and testing.
- Liberating Structures for decisions: Swap open debate for structured participation at the decision points. Use 1-2-4-All to converge on the sprint target, and Roman voting (thumbs up/down/sideways) or 25/10 Crowd Sourcing alongside the straw poll so the quiet experts weigh in before the supervote.
Step 4: Prepare materials
## Materials Checklist
### Physical (in-person)
- [ ] Large sticky notes (4x6) for solution sketches
- [ ] Small stickies for HMWs
- [ ] Dot stickers (voting)
- [ ] Markers (thick Sharpies -- forces big thinking)
- [ ] Timer
- [ ] Whiteboard or large paper for journey map
### Digital (remote)
- [ ] Miro/FigJam board with exercise templates
- [ ] Video conferencing with breakout rooms
- [ ] Shared timer (visible to all)
- [ ] Prototype tool (Figma, Keynote, or HTML scaffold)
Step 5: Review
Ask the user:
- Does the timeline work for your team's availability?
- Is the decision-maker identified and committed to attending?
- Do you have access to 5 target users for testing?
- Should I generate the Miro/FigJam board templates?
Output location
Present the sprint plan as formatted text in the conversation. For team distribution, export to Notion or create a Miro/FigJam board with exercise templates.
Example Output
Input
- Sprint challenge: How might we reduce cart abandonment during checkout for first-time buyers who don't want to create an account? Conversion rate for guest checkout is 34% vs. 71% for logged-in users — we need to close that gap.
- Duration: 3-day compressed sprint
- Participants: 7 people — Product Manager (Decider: Renata Souza), UX Designer, Frontend Engineer, Backend Engineer, Head of Growth, Customer Support Lead, Data Analyst; remote team across EST and CET timezones
- Target user: First-time shoppers aged 28–45 purchasing home goods on Crestline Supply Co.'s e-commerce platform, mobile-first, privacy-conscious, reluctant to create accounts
- Constraints: Cannot require account creation; existing checkout flow is built on Shopify with limited custom code; must ship any changes within a 6-week dev window
- Existing research: Exit-intent survey data (top reason: "didn't want to create an account" — 61%), 3 prior user interviews flagging confusion at the payment step, heatmaps showing drop-off at the "Create Account" interstitial screen
- Logistics: Fully remote; team uses FigJam and Figma; Zoom with breakout rooms available
Output
Design Sprint Plan — Crestline Supply Co. Guest Checkout
Sprint question
Can we design a guest checkout experience that gives first-time buyers enough trust and convenience to complete a purchase — without ever asking them to create an account?
Pre-Sprint Prep (async, Day 0)
| Task | Owner | Due |
|---|---|---|
| Share exit-intent survey summary | Data Analyst | EOD before Day 1 |
| Pull heatmap screenshots for interstitial screen | UX Designer | EOD before Day 1 |
| Read: 3 prior user interview transcripts | All participants | Morning of Day 1 |
| Set up FigJam board (linked below) | UX Designer | Morning of Day 1 |
Timezone note: All sessions run 10:00–17:00 EST / 16:00–23:00 CET. Schedule 10-min breaks every 75 minutes. Day 3 user sessions are EST morning only — CET participants join the debrief asynchronously via Loom.
Day 1: Understand, Define & Sketch
Goal: Align on the problem, pick a target moment in the checkout flow, and generate individual solution sketches before Day 1 ends.
| Time (EST) | Exercise | Purpose | Facilitator Notes |
|---|---|---|---|
| 10:00 | Sprint overview & norms (15 min) | Set expectations | No HiPPO, dot vote not debate, cameras on |
| 10:15 | Data walkthrough — exit survey + heatmaps (20 min) | Ground in evidence | Data Analyst presents; others listen, no solutioning yet |
| 10:35 | Lightning talks — 4 perspectives (40 min) | Fill knowledge gaps | 10 min each: Growth (funnel data), Support (top complaints), Engineering (Shopify constraints), UX (comparable flows) |
| 11:15 | How Might We notes (20 min) | Capture opportunities | Everyone writes HMWs silently in FigJam during talks; aim for 5+ per person |
| 11:35 | HMW clustering & dot vote (25 min) | Prioritize themes | Facilitator clusters live; each person gets 5 dots; top 3 clusters advance |
| 12:00 | Break | ||
| 12:15 | Current-state journey map (45 min) | Shared understanding of the broken flow | Map the 7 steps from product page → order confirmation; mark pain points in red |
| 13:00 | Sprint target selection (20 min) | Commit to one moment to fix | Renata picks the target. Hypothesis: the "Create Account" interstitial is the critical failure point |
| 13:20 | Lightning demos — inspiration round (30 min) | Avoid blank-page syndrome | Each person demos one comparable checkout flow (Amazon guest, Etsy, Apple Pay, Stripe Link, etc.) — 5 min each |
| 13:50 | Crazy 8s warm-up (10 min) | Rapid ideation | 8 sketches, 1 min each, on paper or FigJam sketch template |
| 14:00 | Solution sketch — 3-panel storyboard (90 min) | Each person's best idea, fully rendered | Work alone, no names on sketches, focus on the target moment + 1 step before and after |
| 15:30 | Upload sketches to FigJam (15 min) | Prepare for Day 2 review | Photograph or export; label only with a shape/color code |
| 15:45 | Day 1 wrap + async prep (15 min) | Alignment check | Renata confirms decision-making process for tomorrow |
Day 1 FigJam zones: HMW wall · Journey map canvas · Lightning demo gallery · Sketch upload grid
Day 2: Decide & Prototype
Goal: Choose the winning solution (or hybrid), storyboard the prototype flow, and build a testable Figma prototype by end of day.
| Time (EST) | Exercise | Purpose | Facilitator Notes |
|---|---|---|---|
| 10:00 | Art museum — silent review (20 min) | Study all sketches without influence | Everyone reviews FigJam grid silently; add "?" stickies for questions, "⚡" for standout moments |
| 10:20 | Speed critique (35 min) | Surface strengths and risks | Facilitator narrates each sketch in 4 min; sketch author stays silent; group notes themes |
| 10:55 | Feasibility check (15 min) | Respect Shopify constraint | Engineers flag any sketch elements that can't ship within 6-week window — quick red/yellow/green tags |
| 11:10 | Straw poll (10 min) | Signal team preference | 3 dots each; no lobbying |
| 11:20 | Supervote (10 min) | Renata decides | Can combine elements; documents rationale in FigJam |
| 11:30 | Break | ||
| 11:45 | Storyboard — prototype flow (75 min) | Map every screen before building | 12-frame storyboard: entry point → guest option → payment → trust signals → confirmation; whole team contributes |
| 13:00 | Assign prototype roles (10 min) | Divide the build | Makers (2): screens in Figma · Writer: microcopy + trust copy · Asset collector: icons, logos, payment badges · Stitcher: UX Designer connects flows |
| 13:10 | Build sprint (2 hrs 40 min) | Create prototype | Figma; medium fidelity — real copy, real layout, placeholder imagery; Shopify UI constraints apply |
| 15:50 | Stitch, click-through review & bug fix (40 min) | Make it testable | UX Designer leads; whole team clicks through and calls out gaps |
| 16:30 | Write test script (30 min) | Prepare Day 3 interviews | Tasks not questions (see script template below) |
Prototype scope
The prototype must cover these 5 screens:
- Cart page with clear "Guest Checkout" CTA (no account nudge)
- Streamlined contact/shipping — single page, autofill-optimized
- Payment step with trust badge cluster (SSL, return policy, no-account confirmation)
- Order review + "Save your info for next time" optional prompt (soft, post-commitment)
- Order confirmation with email-only receipt
Day 3: Test & Decide
Goal: Watch 5 first-time-buyer personas interact with the prototype. Identify what works, what breaks trust, and what's next.
| Time (EST) | Exercise | Purpose | Facilitator Notes |
|---|---|---|---|
| 09:00 | Interviewer briefing (15 min) | Align on protocol | Interviewer: Head of Growth. Note-takers: 2 per session in watch room (Zoom breakout) |
| 09:15–12:45 | 5 user sessions × 45 |