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Product & UX Research Consultant

Carina Health

Led foundational research for Medicaid-covered respite care expansion in Washington state. Delivered state-ready advocacy deck and Now/Next/Later roadmap.

May 2024 - Jul 2024·3 mos·Medicaid / Care

In this role

Carina, a nonprofit care-worker platform, needed to expand into Medicaid-covered respite care in Washington. I led the foundational research, interviewing union reps, respite authorities, caregivers, and providers, then mapped the maze of county-level Medicaid rules into something a team could actually act on.

The output was a state-ready advocacy deck and a caregiver-first roadmap, reframing respite from "just another job post" into the urgent, emotional work it really is.

Case studies

Designing for Caregiver Rest: Building the Strategy Behind Carina's Medicaid Respite Care Expansion

Designing for Caregiver Rest: Building the Strategy Behind Carina's Medicaid Respite Care Expansion

Led research and platform strategy to help Carina expand into Medicaid-covered respite care, supporting caregivers in finding temporary relief through clear, equitable workflows.

Skills used

Research SynthesizeInterview PlanNow/Next/Later Roadmap

Meanwhile

What else was running alongside this role.

Student

Student: AI Product Development

Deep practice in AI-assisted product workflows, prompt engineering, deterministic AI architectures for regulated domains.

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