Career
Career Timeline
14 years from theatre to product leadership, across healthtech, defense, enterprise platforms, and open source. Every role built on the last.
14+
Years
20+
Organizations
150+
PMs Coached
70+
Teams Led
The Journey
Era by era
One timeline, start to finish. Every role I held, what I was studying and mentoring alongside it, and how it actually felt to live through each chapter. The left track is what was on the business card; the right track is what I was learning and moonlighting on at the same time.
Roles
Learning, mentoring, side hustles
Service jobs through high school and college: plant nursery and greenhouse work, theatrical productions, B&B hospitality. Shaped the work ethic and people-first instincts that still hold.
2008 - 2012
Virginia Tech
B.A. Theatre Arts, Performance Focus
Minor: Psychology
Jun 2012 - May 2013
Sweetwater Branch Inn
Marketing Manager / Innkeeper
First post-college role. Managed social media, designed promotional materials, acted as webmaster. An early pivot into digital and marketing that shaped the career trajectory toward product.
First tech job: Certified Scrum Master at a web development agency, building webapps and marketing sites for clients in Gainesville, Florida and Atlanta, GA. I was so into the vibe - I won the Office Culture Champion award two years in a row.
I'm eternally grateful to the developers on Team Orange for everything they taught me. We got to work on some seriously cool software - and even won support for our hackathon project that eventually took over PlanningPoker.com.
May 2013 - Nov 2013
Proforma Marketing
Marketing & Media Project Manager
Order management across printing, digital media, branded merchandise. Achieved 2x Top 10 monthly highest profit branch.
Nov 2013 - Mar 2016
352 Inc. / ThreeFiveTwo
Certified Scrum Master / Agile Delivery Lead
Facilitated agile delivery across web and e-commerce. Scaled from 1 to 3 teams. PM on AutoTrader MakeMyDeal (24-person team, Cox Automotive's fastest-growing unit) and PlanningPoker.com redesign.
Student: Agile SDLC
Scrum Alliance Certified Scrum Master (CSM).
Early interests
Mountain Goat, SXSW, Krystal Higgins. Backlog management, effort estimation, user experience, new user onboarding.
After a short stint as a Product Owner at a hospitality enterprise, I was recruited to join Pivotal Labs as a consulting Product Manager. I'd never been happier.
I learned from the sharpest folks in the biz, collaborating in user-centered product discovery, research, and lean design and validation practices. Our balanced product teams followed eXtreme Programming (XP) practices to a tee, with Gherkin acceptance criteria, Test-Driven Development (TDD) and persistent focus on Continuous Integration and Deployment (CI/CD). Our clients were ambitious and driven to find sustainable ways to "go fast forever."
Shoutout to Team HAM - two women in every single role (Product, Design, Engineering) on a product team. What a dream. #PivotalLife
I also taught Product Management and Agile Software Development workshops and immersive courses at General Assembly Atlanta - right up until I made the move to SF in 2018.
Mar 2016 - Sep 2016
InterContinental Hotels Group
Product Owner, Customer Loyalty / CRM
Sole Product Owner of 3 global CRM products serving 5,003 hotels. Redesigned promotions platform and coordinated offshore team in India.
- •5,003 hotels globally
- •91% active usage on Arrivals Reports
Sep 2016 - Jun 2020
Pivotal Labs / VMware Tanzu Labs
Senior Management & Product Consultant
Led multi-year consulting engagements coaching enterprise and government teams in balanced team delivery. 21 project assignments across 14 clients including USAF, Goldman Sachs, Home Depot, and WeWork.
- •21 projects across 14 clients
- •50+ PMs and engineers coached
- •7 Pivotal offices
- •Apple Card: 100k users, $108M revenue
Student: UX Design
Designlab, InVision. User experience flows, wireframes, clickable prototypes.
Student: Product Discovery
Lean Startup, Don't Make Me Think, Sprint. User research, design sprints, experimentation, lean hypotheses, risky assumptions, usability testing.
Student: Agile XP
Extreme Programming Explained. Test-Driven Development, CI/CD, Gherkin acceptance criteria.
Mar 2017 - Aug 2018
General Assembly
Product Management Instructor
Taught 10-week Product Management course and monthly Agile workshops. 150+ aspiring PMs trained with a 9.5/10 student rating.
Side hustle: Product Instructor
General Assembly. Product & Agile workshops.
Mentor: Product Students
Junior & Associate PMs.
Student: App Modernization
Swiftbird. Swift Method: Event Storming & Domain-Driven Architecture.
I had an awesome time working with Zendesk's Platform product teams, giving customers ways to weave their crucial business data into Support workflows to help agents resolve tickets even faster. It was so cool to see how different product verticals across the company operated (Support, Voice, Chat, Sell) - quite a few teams, each with shared or connected goals.
Once the pandemic hit and I had moved to an in-house product role, I got antsy to get back out there to help clients. I joined the Toptal consulting network to begin my own freelance Product engagements (with B Lab), and I started Product Manager and UX Design mentorship and career coaching. I love getting to nerd out about Product stuff with cool people.
Jul 2020 - Mar 2022
Zendesk
Senior Product Manager, Platform
Led Custom Objects from beta to GA, extending the platform data model. Cleared 9-month tech debt before new features. Covered 3 data management teams simultaneously.
- •Custom Objects beta: 240 customers
- •AW migration: 55 enterprise accounts ($20M ARR)
- •6-29% AW performance improvement
Oct 2020 - Jun 2021
B Lab
Product Strategy Consultant
Guided digital transformation from feature-request to outcome-driven product model. Delivered product vision, B Corp Directory redesign, and hired full-time PM replacement.
Student: Custom Data Platforms
Salesforce. Custom field types, data schemas, layouts, logic, & automations.
Mentor: Product & UX Students
Black Girls Code, Out in Tech. Giving back what others gave me.
Side hustle: Product Consulting
Toptal, B Lab. Value-driven, user-centered prioritization.
I landed a full-time Product Coaching role at Kaiser Permanente, getting to work alongside some familiar ex-Pivots from ATL and SF, and learning even more cool coaching techniques from new faces. I split my time between coaching leadership and product managers within the member-focused software arm (KP Digital) and building interactive Product Model workshops for teams throughout the rest of the IT org going through a digital transformation.
In parallel, I began consulting with some awesome Air Force folks I'd known back in my Pivotal Labs days through Sagely. And I had my first-ever paid interview assignment: prioritizing a product roadmap at a developer webtools startup (Gatsby/Netlify), where I led discovery, interviews, and pricing strategy.
Mar 2022 - Jul 2022
Gatsby / Netlify
Senior Product Manager, Growth
Led product discovery, agency-developer interviews, and pricing strategy. Established Product Council framework with metrics-driven quarterly reviews.
- •40% activation improvement
- •22% time-to-value reduction
Jul 2022 - Mar 2023
Sagely (U.S. Air Force)
Lead Product Coach
Product coach at SBIR-funded software coaching company serving the 350th Spectrum Warfare Wing. Shaped app product strategy and coaching curriculum.
- •$2.3M+ contract across 12 milestones
Sep 2022 - Apr 2024
Kaiser Permanente
Principal Product Mgmt & Transformation Coach
Built a product practice learning hub and coached 70+ teams across 9 experience groups to shift from project-based to outcome-driven product models.
- •70+ teams coached, 9 experience groups
- •$350M digital investment portfolio aligned
- •1,150+ learning event attendees
- •50+ PMs coached
Product Coaching Consultant
Sagely. Professional learning & growth paths.
Mentor: Product & UX
My Mentor Path. Giving back what others gave me.
Student: Data & AI
Datacamp. Data literacy, AI fundamentals, intermediate SQL.
I joined Rise8 as Staff Product Portfolio Lead, embedded with Space Launch Delta 45 at the U.S. Space Force to coach modern software delivery for the Digital Spaceport of the Future. We cut MVP cycle time from 6 months to 2 weeks. I managed 20+ projects across 3 portfolio pillars, designed the K8 Playbook training curriculum, and got to keynote at the AFA Air, Space & Cyber Conference in DC.
Then Artium, where I served as Product Manager and AI Practice Lead. I built a 340+ skill AI agent system that became the foundation for the practice. I shaped how product teams integrate AI into discovery, delivery, and operating models, and led product on two client engagements: an AI-powered clinical trial simulator for a $2.7B CRO and an Asset Library MVP for a 50K-customer edtech platform.
Today I'm independent again, exploring full-time product leadership roles while selectively taking consulting engagements. The 340+ skill agent system runs my consulting practice and powers this site. I write, I coach, and I am open to talking about what is next.
May 2024 - Nov 2025
FLUXX Health
Director of Product (Fractional)
Built a science-backed menopause decision support product from concept to MVP. Led user research, designed AI recommendation engine, recruited 20-member Clinician Advisory Board.
- •800+ quiz completions, 38% abandonment reduction
- •120 active users, 47% engagement rate
- •MVP in under 6 months
May 2024 - Present
Sperity Health
Fractional Director of Product
Built a HIPAA-compliant biomarker-driven wellness MVP in 4 months. Expanded to roadmap management, investor engagement, and performance monitoring.
May 2024 - Jul 2024
Carina Health
Product & UX Research Consultant
Led foundational research for Medicaid-covered respite care expansion in Washington state. Delivered state-ready advocacy deck and Now/Next/Later roadmap.
Jun 2024 - Jul 2025
Rise8 / U.S. Space Force
Staff Product Portfolio Lead
Led a balanced portfolio team coaching SLD45 toward modern software delivery for the Digital Spaceport of the Future. Created outcome-based portfolio roadmaps and coached teams through D&F to production.
- •92% faster delivery (6 months to 2 weeks)
- •20+ projects across 3 portfolio pillars
- •7 portfolio roadmap iterations
Fractional Director of Product
FLUXX Health (menopause decision support) and Sperity Health (biomarker-driven wellness). HIPAA-compliant AI MVPs shipped in under 6 months each.
Jul 2025 - May 2026
Artium
Product Manager & AI Practice Lead
Senior PM and AI practice lead. Built 340+ skill AI agent system powering reusable consulting workflows. Shaped AI-assisted product development methodology. Led two client engagements.
- •340+ reusable AI agent skills built
- •2 client engagements led (EdTech SaaS, CRO)
Client Engagements
CRO Client (Helia) · PM Lead
Apr 2026 - May 2026
Led product for Helia, an AI layer for clinical trial startup at a $2.7B CRO. Built document triage and trial simulation system in a regulated domain.
EdTech Client · PM Consultant
Jan 2026 - Feb 2026
Led product for Asset Library MVP and Content at Scale initiative at a 50K-customer public edtech platform. Managed 3-engineer team, ran inception, built lean backlog workflow.
Student: AI Product Development
Deep practice in AI-assisted product workflows, prompt engineering, deterministic AI architectures for regulated domains.
Independent again. Open to full-time product leadership roles and selectively consulting. Currently running this site, the agent system that powers it, and the writing practice that comes with it.
Throughout
Community Leadership & Mentoring
Across every era, I’ve organized communities and mentored the next wave of product and UX folks.
Lean Software Atlanta Meetup · Organizer
2018 - 2019
Monthly meetup at Pivotal Atlanta rotating PM, UX, and Engineering topics. Ran talks on prioritization, story splitting, and stakeholder management.
Agile Gainesville Meetup · Founder & Organizer
2014 - 2016
Founded agile community meetup out of 352 Inc. office. Grew to 300 members and 23 meetups connecting local agilists.
Black Girls CODE x Zendesk · Mentor
2020
One of 30 global mentors in first-ever pilot mentorship program. 6-week program covering STEM careers and overcoming barriers.
Out in Tech / My Mentor Path · PM Mentor
Ongoing
Active PM mentor for underrepresented communities in tech.
Interested in working together?