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Career

Career Timeline

14 years from theatre to product leadership, across healthtech, defense, enterprise platforms, and open source. Every role built on the last.

14+

Years

20+

Organizations

150+

PMs Coached

70+

Teams Led

Roles + Growth

Two tracks, running in parallel

The left track is what was on the business card. The right track is what I was studying, mentoring, and moonlighting on at the same time.

Role

Plant nursery, theatre, bed & breakfasts

Service jobs through high school and college: plant nursery and greenhouse work, theatrical productions, B&B hospitality. Shaped the work ethic and people-first instincts that still hold.

Early Days
RoleThree Five Two

Broke into tech

First role: Scrum Master for a dev team building webapps.

2013
Student

Student: Agile SDLC

Scrum Alliance Certified Scrum Master (CSM).

Student

Early interests

Mountain Goat, SXSW, Krystal Higgins. Backlog management, effort estimation, user experience, new user onboarding.

Moved to Atlanta
RoleIHG

Enterprise CRM Product Owner

Got my first taste of big-org speed (and big-org politics, offshore development, etc.).

RolePivotal Labs

Agency Product Manager

LEAN/MVP discovery consulting. Coaching client Product Managers.

2016
Student

Student: UX Design

Designlab, InVision. User experience flows, wireframes, clickable prototypes.

Student

Student: Product Discovery

Lean Startup, Don't Make Me Think, Sprint. User research, design sprints, experimentation, lean hypotheses, risky assumptions, usability testing.

Student

Student: Agile XP

Extreme Programming Explained. Test-Driven Development, CI/CD, Gherkin acceptance criteria.

RolePivotal Labs

Senior Product Manager

Discovery Lead. Travel consulting.

2017
Side hustle

Side hustle: Product Instructor

General Assembly. Product & Agile workshops.

Mentor

Mentor: Product Students

Junior & Associate PMs.

Moved to San Francisco
RolePivotal Labs

Senior PM Manager

Coaching Product consultants + IC Product Management.

2018
Student

Student: App Modernization

Swiftbird. Swift Method: Event Storming & Domain-Driven Architecture.

RoleZendesk

Senior Data Platform PM

Support Agent workflows & UI. Harnessing contextual customer data. Administrative custom data setup.

2020
Student

Student: Custom Data Platforms

Salesforce. Custom field types, data schemas, layouts, logic, & automations.

Mentor

Mentor: Product & UX Students

Black Girls Code, Out in Tech. Giving back what others gave me.

Side hustle

Side hustle: Product Consulting

Toptal, B Lab. Value-driven, user-centered prioritization.

RoleGatsby

Senior Growth & Onboarding PM

Developer webtooling UI/CLI.

RoleKaiser Permanente

Principal Product Coach

Leadership & team consultant/advisor. Community-building, knowledge-sharing. Value-driven OKR Strategy. Product Discovery & Delivery Ops.

2022
Side hustle

Product Coaching Consultant

Sagely. Professional learning & growth paths.

Mentor

Mentor: Product & UX

My Mentor Path. Giving back what others gave me.

Student

Student: Data & AI

Datacamp. Data literacy, AI fundamentals, intermediate SQL.

RoleRise8 / U.S. Space Force

Staff Product Portfolio Lead

Coaching Space Launch Delta 45 toward modern software delivery for the Digital Spaceport of the Future. Cut MVP cycle time from 6 months to 2 weeks.

2024
Side hustle

Fractional Director of Product

FLUXX Health (menopause decision support) and Sperity Health (biomarker-driven wellness). HIPAA-compliant AI MVPs shipped in under 6 months each.

RoleArtium

Product Manager & AI Practice Lead

Built a 340+ skill AI agent system powering reusable consulting workflows. Shaped how product teams integrate AI into discovery, delivery, and operating models.

2025
Student

Student: AI Product Development

Deep practice in AI-assisted product workflows, prompt engineering, deterministic AI architectures for regulated domains.

Role

Independent. Exploring what is next.

Open to full-time product leadership roles and selectively consulting. Currently running this site, the agent system that powers it, and the writing practice that comes with it.

2026

The Story

Era by era

How it actually felt to live through these eras - what I was learning, who I was working with, and what I was building.

2013 - 2016

First tech job: Certified Scrum Master at a web development agency, building webapps and marketing sites for clients in Gainesville, Florida and Atlanta, GA. I was so into the vibe - I won the Office Culture Champion award two years in a row.

I'm eternally grateful to the developers on Team Orange for everything they taught me. We got to work on some seriously cool software - and even won support for our hackathon project that eventually took over PlanningPoker.com.

2016 - 2020

After a short stint as a Product Owner at a hospitality enterprise, I was recruited to join Pivotal Labs as a consulting Product Manager. I'd never been happier.

I learned from the sharpest folks in the biz, collaborating in user-centered product discovery, research, and lean design and validation practices. Our balanced product teams followed eXtreme Programming (XP) practices to a tee, with Gherkin acceptance criteria, Test-Driven Development (TDD) and persistent focus on Continuous Integration and Deployment (CI/CD). Our clients were ambitious and driven to find sustainable ways to "go fast forever."

Shoutout to Team HAM - two women in every single role (Product, Design, Engineering) on a product team. What a dream. #PivotalLife

I also taught Product Management and Agile Software Development workshops and immersive courses at General Assembly Atlanta - right up until I made the move to SF in 2018.

2020 - 2022

I had an awesome time working with Zendesk's Platform product teams, giving customers ways to weave their crucial business data into Support workflows to help agents resolve tickets even faster. It was so cool to see how different product verticals across the company operated (Support, Voice, Chat, Sell) - quite a few teams, each with shared or connected goals.

Once the pandemic hit and I had moved to an in-house product role, I got antsy to get back out there to help clients. I joined the Toptal consulting network to begin my own freelance Product engagements (with B Lab), and I started Product Manager and UX Design mentorship and career coaching. I love getting to nerd out about Product stuff with cool people.

2022 - 2024

I landed a full-time Product Coaching role at Kaiser Permanente, getting to work alongside some familiar ex-Pivots from ATL and SF, and learning even more cool coaching techniques from new faces. I split my time between coaching leadership and product managers within the member-focused software arm (KP Digital) and building interactive Product Model workshops for teams throughout the rest of the IT org going through a digital transformation.

In parallel, I began consulting with some awesome Air Force folks I'd known back in my Pivotal Labs days through Sagely. And I had my first-ever paid interview assignment: prioritizing a product roadmap at a developer webtools startup (Gatsby/Netlify), where I led discovery, interviews, and pricing strategy.

2024 - Present

I joined Rise8 as Staff Product Portfolio Lead, embedded with Space Launch Delta 45 at the U.S. Space Force to coach modern software delivery for the Digital Spaceport of the Future. We cut MVP cycle time from 6 months to 2 weeks. I managed 20+ projects across 3 portfolio pillars, designed the K8 Playbook training curriculum, and got to keynote at the AFA Air, Space & Cyber Conference in DC.

Then Artium, where I served as Product Manager and AI Practice Lead. I built a 340+ skill AI agent system that became the foundation for the practice. I shaped how product teams integrate AI into discovery, delivery, and operating models, and led product on two client engagements: an AI-powered clinical trial simulator for a $2.7B CRO and an Asset Library MVP for a 50K-customer edtech platform.

Today I'm independent again, exploring full-time product leadership roles while selectively taking consulting engagements. The 340+ skill agent system runs my consulting practice and powers this site. I write, I coach, and I am open to talking about what is next.

Jul 2025 - May 2026

Artium

Product Manager & AI Practice Lead

Senior PM and AI practice lead. Built 340+ skill AI agent system powering reusable consulting workflows. Shaped AI-assisted product development methodology. Led two client engagements.

  • 340+ reusable AI agent skills built
  • 2 client engagements led (EdTech SaaS, CRO)

Client Engagements

CRO Client (Helia) · PM Lead

Apr 2026 - May 2026

Led product for Helia, an AI layer for clinical trial startup at a $2.7B CRO. Built document triage and trial simulation system in a regulated domain.

EdTech Client · PM Consultant

Jan 2026 - Feb 2026

Led product for Asset Library MVP and Content at Scale initiative at a 50K-customer public edtech platform. Managed 3-engineer team, ran inception, built lean backlog workflow.

Jun 2024 - Jul 2025

Rise8 / U.S. Space Force

Staff Product Portfolio Lead

Led a balanced portfolio team coaching SLD45 toward modern software delivery for the Digital Spaceport of the Future. Created outcome-based portfolio roadmaps and coached teams through D&F to production.

  • 92% faster delivery (6 months to 2 weeks)
  • 20+ projects across 3 portfolio pillars
  • 7 portfolio roadmap iterations

May 2024 - Nov 2025

FLUXX Health

Director of Product (Fractional)

Built a science-backed menopause decision support product from concept to MVP. Led user research, designed AI recommendation engine, recruited 20-member Clinician Advisory Board.

  • 800+ quiz completions, 38% abandonment reduction
  • 120 active users, 47% engagement rate
  • MVP in under 6 months

May 2024 - Present

Sperity Health

Fractional Director of Product

Built a HIPAA-compliant biomarker-driven wellness MVP in 4 months. Expanded to roadmap management, investor engagement, and performance monitoring.

May 2024 - Jul 2024

Carina Health

Product & UX Research Consultant

Led foundational research for Medicaid-covered respite care expansion in Washington state. Delivered state-ready advocacy deck and Now/Next/Later roadmap.

Jul 2022 - Mar 2023

Sagely (U.S. Air Force)

Lead Product Coach

Product coach at SBIR-funded software coaching company serving the 350th Spectrum Warfare Wing. Shaped app product strategy and coaching curriculum.

  • $2.3M+ contract across 12 milestones

Mar 2022 - Jul 2022

Gatsby / Netlify

Senior Product Manager, Growth

Led product discovery, agency-developer interviews, and pricing strategy. Established Product Council framework with metrics-driven quarterly reviews.

  • 40% activation improvement
  • 22% time-to-value reduction

Jul 2020 - Mar 2022

Zendesk

Senior Product Manager, Platform

Led Custom Objects from beta to GA, extending the platform data model. Cleared 9-month tech debt before new features. Covered 3 data management teams simultaneously.

  • Custom Objects beta: 240 customers
  • AW migration: 55 enterprise accounts ($20M ARR)
  • 6-29% AW performance improvement

Oct 2020 - Jun 2021

B Lab

Product Strategy Consultant

Guided digital transformation from feature-request to outcome-driven product model. Delivered product vision, B Corp Directory redesign, and hired full-time PM replacement.

Sep 2016 - Jun 2020

Pivotal Labs / VMware Tanzu Labs

Senior Management & Product Consultant

Led multi-year consulting engagements coaching enterprise and government teams in balanced team delivery. 21 project assignments across 14 clients including USAF, Goldman Sachs, Home Depot, and WeWork.

  • 21 projects across 14 clients
  • 50+ PMs and engineers coached
  • 7 Pivotal offices
  • Apple Card: 100k users, $108M revenue

Mar 2017 - Aug 2018

General Assembly

Product Management Instructor

Taught 10-week Product Management course and monthly Agile workshops. 150+ aspiring PMs trained with a 9.5/10 student rating.

Mar 2016 - Sep 2016

InterContinental Hotels Group

Product Owner, Customer Loyalty / CRM

Sole Product Owner of 3 global CRM products serving 5,003 hotels. Redesigned promotions platform and coordinated offshore team in India.

  • 5,003 hotels globally
  • 91% active usage on Arrivals Reports

Nov 2013 - Mar 2016

352 Inc. / ThreeFiveTwo

Certified Scrum Master / Agile Delivery Lead

Facilitated agile delivery across web and e-commerce. Scaled from 1 to 3 teams. PM on AutoTrader MakeMyDeal (24-person team, Cox Automotive's fastest-growing unit) and PlanningPoker.com redesign.

May 2013 - Nov 2013

Proforma Marketing

Marketing & Media Project Manager

Order management across printing, digital media, branded merchandise. Achieved 2x Top 10 monthly highest profit branch.

Jun 2012 - May 2013

Sweetwater Branch Inn

Marketing Manager / Innkeeper

First post-college role. Managed social media, designed promotional materials, acted as webmaster. An early pivot into digital and marketing that shaped the career trajectory toward product.

2008 - 2012

Virginia Tech

B.A. Theatre Arts, Performance Focus

Minor: Psychology

2014 - Present

Community Leadership & Mentoring

Lean Software Atlanta Meetup · Organizer

2018 - 2019

Monthly meetup at Pivotal Atlanta rotating PM, UX, and Engineering topics. Ran talks on prioritization, story splitting, and stakeholder management.

Agile Gainesville Meetup · Founder & Organizer

2014 - 2016

Founded agile community meetup out of 352 Inc. office. Grew to 300 members and 23 meetups connecting local agilists.

Black Girls CODE x Zendesk · Mentor

2020

One of 30 global mentors in first-ever pilot mentorship program. 6-week program covering STEM careers and overcoming barriers.

Out in Tech / My Mentor Path · PM Mentor

Ongoing

Active PM mentor for underrepresented communities in tech.

Interested in working together?